CX is much greater than a single interaction and must be championed from the C-suite and orchestrated across the lines of business and functions.
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“In my strong opinion this was due to Mr. Simpson's tireless support of the collaborative business model, while bringing his own years of experience in the merger and acquisition field to bring his business plan to a swift reality. Mr. Simpson created a safe place for myself and the staff to land safely, securely and with confidence. On behalf of the staff, it would be safe to say that we are in a better place with strong financial security and a higher ceiling for growth. "
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