Healthcare Industry

Behavioral Healthcare behavioral healthcare

Challenge

Growing Need for Services

More people than ever are in need of some form of behavioral healthcare, at all levels of care. According to Elsevier, “More than 44 million American adults have a diagnosable mental health condition, and rates of severe depression are worsening among young people. Mental health and disability are well-established drivers of substance use, and drug overdose deaths fueled by opioid misuse have more than tripled from 1999 to 2016”

Shortage of Providers

In absolute terms, there are not enough behavioral health professionals to meet current and projected care needs. Elsevier mentions how a ”2016 report by the Health Resources and Services Administration (HRSA) on the projected supply and demand for behavioral health practitioners through 2025 indicated significant shortages of psychiatrists, psychologists, social workers, mental health counselors, and marriage and family therapists” (Elsevier, 2018). Adding to the challenge is the intricate matter of applicable insurance coverage—“ Another challenge is that there are many psychiatrists in particular but all types of providers who don't accept insurance” (Oakes and Thompson, 2019).

Maldistribution of available services

A special concern when it comes to behavioral health is the extent to which care is not available on an equitable basis across the country. There are many places where little to no professional care in this sector is readily available. According to Elsevier, “the magnitude of provider shortages, however, is not the only issue when considering access to behavioral health services. Another major concern is maldistribution, since parts of the US have few or no behavioral health providers available, and access to mental health services is especially critical in areas of poverty” (Elsevier, 2018).

Wait Times

Even when those seeking treatment are able to access mental health care and treatment for substance abuse, there are challenges. A very significant one involves “just people getting into the system… when you're initially trying to get an appointment with the provider, you often have to wait a very, very long time” (Oakes and Thompson, 2019). What happens when wait times collide with urgently needed care? Here’s the experience in just one case—“Fifty-four percent of Massachusetts youth who experienced a major depressive episode received no mental health services in the year that the report covers” (Oakes and Thompson, 2018).

Solution

Technology offers significant promise in helping alleviate some of the shortage and distribution challenges in some parts of behavioral care. Several examples specific to our current opioid crisis illustrate the opportunity for technology solutions in this area. A recent Pew Trusts article mentions how rural physicians’ barriers to prescribing buprenorphine (a medication used to treat dependence/addiction to opioids) include time constraints and a lack of mental health or psychosocial support services for patients, specialty backup for complex problems, and confidence in their ability to manage Opioid Use Disorders. Treatment models that use technology to address these barriers have been shown to increase access in rural populations.

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